Privacy Policy
Last updated: January 24, 2025
CourtKeeper ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our deadline tracking service.
1. Information We Collect
1.1 Information You Provide
- Account Information: Email address, name, law firm name, and contact information provided during registration.
- Payment Information: Processed securely through Stripe. We do not store credit card numbers.
- Court Documents: Court orders and other documents you forward to your CourtKeeper email address for processing.
1.2 Information Automatically Collected
- Usage Data: How you interact with the service, including deadlines approved, rejected, or edited.
- Technical Data: IP address, browser type, and device information for security and troubleshooting.
2. How We Use Your Information
We use the information we collect to:
- Process court documents and extract deadline information
- Sync approved deadlines to your Google Calendar
- Send notifications about extracted deadlines
- Process payments and manage your subscription
- Provide customer support
- Improve our AI extraction accuracy
- Comply with legal obligations
3. Court Document Processing
Important: Court documents you submit are processed solely for the purpose of extracting deadline information for your use.
- Documents are processed by AI systems to identify dates and deadlines
- We do not share your documents with third parties
- We do not use your documents to train AI models
- Documents are retained only as long as necessary to provide the service
- You may request deletion of your documents at any time
4. Data Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties that help us operate our service (e.g., Stripe for payments, Google for calendar integration, AI providers for document processing)
- Legal Requirements: When required by law, subpoena, or court order
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Third-Party Services
Our service integrates with:
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption in transit (HTTPS/TLS)
- Secure authentication practices
- Access controls limiting who can view your data
- Regular security assessments
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account termination:
- Account information is retained for 30 days for reactivation purposes
- Payment records are retained as required for tax and legal purposes
- Court documents can be deleted upon request
8. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Export: Receive your data in a portable format
- Objection: Object to certain processing activities
To exercise these rights, contact us at mike@freshstarts.io.
9. California Privacy Rights
California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt-out of the sale of personal information. We do not sell personal information.
10. Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
CourtKeeper
Email: mike@freshstarts.io